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Having good phone etiquette plays a large part in maintaining a strong connection with your patients and ensuring an air of professionalism. Cleveraa helps by coming up with phone etiquette SOPs to ensure all your staff are trained to handle all kinds of phone enquiries.
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“Excellent customer service is the number one job in any company! It is the personality of the company and the reason patients come back”
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![]() How Can You Create a Better Doctor-Patient Relationship? |
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Effective communication is an essential element of any organisation. As such, an effective internal communication plan is a critical aspect of your daily operations.
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